This User Agreement (“Agreement”) governs your access to and use of marywoolf.com (the “Website”), operated under the brand Marywoolf (“Marywoolf,” “we,” “us,” or “our”). By accessing, browsing, registering an account, or purchasing handbags, tote bags, or other bag products through marywoolf.com, you acknowledge that you have read, understood, and agree to be bound by this Agreement.
If you do not agree to these terms, you must discontinue use of the Website immediately.
1. Eligibility and Acceptance of Terms
By using marywoolf.com, you represent and warrant that:
- You are at least 18 years of age, or
- You are using the Website under the supervision of a parent or legal guardian.
You further agree that you have the legal capacity to enter into binding contracts and that all information you provide to Marywoolf is accurate and complete.
Your continued use of marywoolf.com constitutes acceptance of this Agreement and any updates posted on the Website.
2. Scope of Services
Marywoolf operates marywoolf.com as an e-commerce platform offering handbags, tote bags, and related bag products for personal use. The Website provides product listings, descriptions, images, pricing information, and purchasing functionality.
We reserve the right to:
- Modify or discontinue any product at any time.
- Limit quantities of any handbag or tote bag purchase.
- Restrict service to certain geographic locations.
- Refuse service to any individual at our sole discretion.
3. Account Registration and Security
While customers may browse marywoolf.com without creating an account, certain features may require registration.
When creating an account, you agree to:
- Provide accurate and current information.
- Maintain the confidentiality of your login credentials.
- Immediately notify us of unauthorized account access.
- Accept responsibility for all activities conducted under your account.
Marywoolf shall not be liable for losses resulting from unauthorized use of your account due to your failure to safeguard credentials.
We reserve the right to suspend or terminate accounts that:
- Provide false information,
- Engage in fraudulent transactions,
- Violate this Agreement,
- Attempt to exploit pricing errors or technical vulnerabilities.
4. Product Information and Availability
Marywoolf strives to ensure that all handbags, tote bags, and other products displayed on marywoolf.com are described accurately. However, we do not warrant that:
- Product descriptions are error-free.
- Colors displayed on your device perfectly match actual product colors.
- All product details are entirely free of typographical errors.
We reserve the right to:
- Correct pricing errors.
- Update product specifications.
- Cancel orders arising from incorrect listings.
In the event of a pricing error, Marywoolf may cancel or refuse any order placed at the incorrect price, even if payment has been processed. In such cases, customers will receive a full refund.
5. Pricing and Payment Terms
All prices listed on marywoolf.com are shown in the designated currency at checkout and exclude applicable taxes, shipping fees, and customs duties unless otherwise stated.
Payment must be received in full before order processing.
We accept payment methods made available at checkout. All transactions are securely processed through encrypted third-party payment gateways. Marywoolf does not store full payment card details.
We reserve the right to:
- Refuse or cancel suspicious transactions.
- Request additional verification for high-risk orders.
- Limit purchase quantities per customer.
6. Order Confirmation and Cancellation
After placing an order on marywoolf.com, you will receive an email confirmation acknowledging receipt of your order. This confirmation does not constitute acceptance of your order but confirms that it has been received.
Order acceptance occurs once the product is dispatched.
Marywoolf reserves the right to cancel orders due to:
- Stock unavailability,
- Pricing errors,
- Fraud suspicion,
- Payment authorization failure,
- Violation of this Agreement.
If your order is canceled, you will receive a full refund to the original payment method.
Customers may request cancellation before shipment by contacting customercare@marywoolf.com. Once shipped, cancellation may no longer be possible.
7. Shipping and Delivery
Shipping times provided on marywoolf.com are estimates only. Delivery may be affected by:
- Customs procedures,
- Carrier delays,
- Weather conditions,
- Public holidays,
- Unforeseen logistics disruptions.
Marywoolf is not liable for delays beyond our reasonable control.
Customers are responsible for providing accurate shipping information. We are not responsible for lost shipments caused by incorrect address details provided at checkout.
For international orders, customs duties, taxes, or import fees are the responsibility of the customer.
8. Returns, Exchanges, and Refunds
Returns and exchanges are governed by our Order Delivery & Returns Policy.
In general:
- Returns must be requested within 30 days of delivery.
- Items must be unused and in original condition.
- Customers are responsible for return shipping unless the item is defective.
Refunds are processed after inspection and issued to the original payment method.
Marywoolf reserves the right to deny returns that do not comply with policy conditions.
9. Intellectual Property Rights
All content on marywoolf.com, including but not limited to:
- Logos,
- Product images,
- Handbag designs,
- Website layout,
- Text descriptions,
- Graphics,
- Trademarks,
are the exclusive property of Marywoolf or its licensors.
No part of the Website may be:
- Reproduced,
- Distributed,
- Modified,
- Republished,
- Transmitted,
without prior written consent from Marywoolf.
Unauthorized use may result in legal action.
10. Acceptable Use Policy
You agree not to:
- Use marywoolf.com for unlawful purposes.
- Engage in fraudulent purchases.
- Attempt to gain unauthorized access to systems.
- Introduce malicious software.
- Scrape or copy product data without permission.
- Interfere with Website performance.
Violation may result in:
- Account suspension,
- Order cancellation,
- Legal proceedings.
11. Third-Party Links
marywoolf.com may contain links to third-party websites. Marywoolf does not control and is not responsible for:
- Third-party content,
- Privacy practices,
- External services.
Access to third-party websites is at your own risk.
12. Disclaimer of Warranties
To the fullest extent permitted by law, marywoolf.com and all handbags and tote bags are provided on an “as-is” and “as-available” basis.
We do not guarantee:
- Continuous, uninterrupted access,
- Error-free Website operation,
- Absolute security of data transmission.
Except as expressly stated, Marywoolf disclaims all warranties, whether express or implied.
13. Limitation of Liability
To the maximum extent permitted by law, Marywoolf shall not be liable for:
- Indirect damages,
- Incidental damages,
- Consequential damages,
- Loss of profits,
- Data loss,
- Business interruption.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
Some jurisdictions may not allow certain limitations; in such cases, liability will be limited to the fullest extent permitted by applicable law.
14. Indemnification
You agree to indemnify, defend, and hold harmless Marywoolf, its affiliates, directors, employees, and partners from any claims, damages, or expenses arising from:
- Your misuse of marywoolf.com,
- Your violation of this Agreement,
- Your infringement of third-party rights.
15. Privacy
Your use of marywoolf.com is also governed by our Personal Data Policy. By using the Website, you consent to the collection and processing of your data as described therein.
16. Force Majeure
Marywoolf shall not be liable for failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to:
- Natural disasters,
- Government actions,
- War,
- Strikes,
- Pandemics,
- Transportation disruptions.
17. Governing Law and Dispute Resolution
This Agreement shall be governed by applicable international commercial laws and relevant consumer protection regulations.
In the event of a dispute:
- Parties agree to attempt resolution through good-faith negotiation.
- If unresolved, disputes may be submitted to competent courts as required by applicable law.
Customers are encouraged to contact customercare@marywoolf.com before initiating formal proceedings.
18. Severability
If any provision of this Agreement is found unenforceable, the remaining provisions shall remain valid and enforceable.
19. Waiver
Failure by Marywoolf to enforce any provision shall not constitute a waiver of that provision or any other rights.
20. Entire Agreement
This Agreement constitutes the entire agreement between you and Marywoolf regarding use of marywoolf.com and supersedes prior agreements or understandings.
21. Modifications
Marywoolf reserves the right to update or modify this User Agreement at any time. Updates will be posted on marywoolf.com with a revised effective date.
Continued use of the Website after changes constitutes acceptance of the revised terms.
22. Contact Information
If you have questions regarding this User Agreement, please contact:
Email: customercare@marywoolf.com
Website: marywoolf.com